Legal document

Privacy Policy

ERP GlobalTrade
Last Updated: April 28, 2026

1. Introduction

ERP GlobalTrade ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information
  • Full name
  • Email address
  • Phone number
  • Company information
  • Tax ID, if applicable
b. Business & Operational Data
  • Orders and shipments data
  • Financial and accounting data
  • Supplier and client information
  • Documents uploaded, including invoices, certificates, and related business documents
c. Technical Data
  • Device type
  • Operating system
  • App usage data
  • IP address

3. How We Use Your Information

We use your information to:

  • Provide and operate the ERP system
  • Manage shipments, clients, and suppliers
  • Process transactions and generate documents
  • Improve system performance and user experience
  • Communicate with users, including notifications and support
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal data.

We may share data only with:

  • Shipping companies, for logistics operations
  • Government authorities, if required by law
  • Service providers, including hosting, cloud services, and APIs

All third parties are required to protect your data.

5. Data Storage & Security

We implement appropriate security measures to protect your data, including:

  • Secure servers
  • Encryption where applicable
  • Access control and authentication

Your data is stored securely and only accessible by authorized users.

6. User Rights

You have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Withdraw consent

To exercise your rights, contact us at: support@erp-globaltrade.com

7. Data Retention

We retain your data only as long as necessary for:

  • Business operations
  • Legal compliance
  • Contractual obligations

8. Cookies & Tracking

The application may use basic tracking technologies to improve functionality and performance. No intrusive tracking is performed.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be published with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

ERP GlobalTrade S.A.
Parque Empresarial Colón, Guayaquil, Ecuador
support@erp-globaltrade.com
Legal document

Privacy Policy

ERP GlobalTrade
Last Updated: April 28, 2026

1. Introduction

ERP GlobalTrade ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information
  • Full name
  • Email address
  • Phone number
  • Company information
  • Tax ID, if applicable
b. Business & Operational Data
  • Orders and shipments data
  • Financial and accounting data
  • Supplier and client information
  • Documents uploaded, including invoices, certificates, and related business documents
c. Technical Data
  • Device type
  • Operating system
  • App usage data
  • IP address

3. How We Use Your Information

We use your information to:

  • Provide and operate the ERP system
  • Manage shipments, clients, and suppliers
  • Process transactions and generate documents
  • Improve system performance and user experience
  • Communicate with users, including notifications and support
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal data.

We may share data only with:

  • Shipping companies, for logistics operations
  • Government authorities, if required by law
  • Service providers, including hosting, cloud services, and APIs

All third parties are required to protect your data.

5. Data Storage & Security

We implement appropriate security measures to protect your data, including:

  • Secure servers
  • Encryption where applicable
  • Access control and authentication

Your data is stored securely and only accessible by authorized users.

6. User Rights

You have the right to:

  • Access your data
  • Request correction
  • Request deletion
  • Withdraw consent

To exercise your rights, contact us at: support@erp-globaltrade.com

7. Data Retention

We retain your data only as long as necessary for:

  • Business operations
  • Legal compliance
  • Contractual obligations

8. Cookies & Tracking

The application may use basic tracking technologies to improve functionality and performance. No intrusive tracking is performed.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be published with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

ERP GlobalTrade S.A.
Parque Empresarial Colón, Guayaquil, Ecuador
support@erp-globaltrade.com